Jeta FAQ —
All Your Questions, Answered Here

No, only one account is allowed per person. If multiple accounts are created, both will be permanently suspended and the balances may be forfeited.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 2 minutes.

On the login page Select the "Login with OTP" tab. Enter your mobile number and tap "Send OTP". A 6-digit OTP will arrive on your phone within 30 seconds. Enter it to complete your login.

After 5 consecutive failed login attempts, your account will be temporarily locked for 30 minutes. Please try again after 30 minutes. For urgent assistance, email us at support@jeta.run.

Yes, but for security reasons, you will need to contact support@jeta.run to change your mobile number. Your identity will be verified before the new number is updated.

Responsible Gaming Page to request self-exclusion or permanent account closure. Please withdraw your balance before closing your account.

KYC is not required for regular betting or small deposits. However, a National ID may be needed for large withdrawals (above BDT 20,000) or during security verification.

After logging in, go to the "Deposit" menu. Select your preferred payment method (bKash, Nagad, Rocket). Enter the amount and follow the instructions. Your balance will be credited within seconds.

jeta supports the following payment methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (Dutch-Bangla)
• Upay

Bank transfers are also supported on a limited basis.

The minimum deposit on Jeta is BDT 100, applicable across all mobile banking methods. The maximum deposit limit depends on your account verification level.

If this happens, wait 5–10 minutes — delays are often due to network lag. If your balance still hasn't appeared, email support@jeta.run with your transaction ID. The issue will be resolved within 24 hours.

Jeta does not charge any additional fees for deposits. However, your mobile banking service provider (such as bKash or Nagad) may apply their own service charges.

For security reasons, you should always deposit from your own mobile banking account. Payments from third parties may flag your account for temporary verification.

Your balance is usually updated within 30 seconds to 2 minutes. In cases of network delays, it may take up to 10 minutes. If your balance still hasn't updated after 10 minutes, please contact support.

After registering A 100% bonus is automatically credited on your first deposit. For example, deposit ৳500 BDT and get an extra ৳500 BDT bonus — giving you ৳1,000 BDT to bet with.

To withdraw your welcome bonus, you must complete a turnover of 5 times the bonus amount. For example, if you receive a BDT 500 bonus, you need to place a total of BDT 2,500 in bets. Once the turnover is complete, the bonus will be added to your main balance.

Reload bonuses are awarded on repeat deposits every week, typically ranging from 10%–30%. To see current offers, log in and visit the "Bonus" section.

When a friend registers using your referral code and makes their first deposit, both you and your friend will receive a bonus. You can find your referral code in the "Refer" section of your account.

No, bonuses cannot be withdrawn directly. Once you meet the required turnover conditions, the bonus is converted into your main balance and can then be withdrawn.

the Voucher page and enter your code. If the voucher is valid, the bonus or free bet will be credited to your account automatically. Expired vouchers cannot be used.

Live betting means placing bets in real time while a match is in progress. On the bet page Go to the "Live" tab, click on a match of your choice, and place your bet based on the odds shown. Odds update in real time.

Jeta uses decimal odds. For example, odds of 1.90 mean that a BDT 100 bet returns a total of BDT 190 if you win (BDT 100 stake + BDT 90 profit). The higher the odds, the lower the probability — but the bigger the potential payout.

The minimum bet on jeta is ৳20 BDT. Maximum bet limits vary depending on the match and market — major tournaments generally have higher maximum limits.

Once a bet is confirmed, it generally cannot be cancelled. However, certain markets offer a "Cash Out" option, which lets you close your bet and take a partial payout before the match ends.

Yes, if a match is cancelled or abandoned, your full stake is refunded. This is typically credited to your balance within 24 hours.

Cricket, football, tennis, basketball, kabaddi, volleyball, and 20+ more sports on jeta On sports events bets can be placed. See details On the Sports Betting page।

An accumulator (or parlay) bet combines multiple match selections into a single bet. If all selections win, the odds multiply and the payout can be huge — but if even one loses, the entire bet is lost.

On the match odds page Odds for all live and upcoming matches update in real time. Use filters to browse odds by your preferred sport or tournament.

Log in and go to the "Withdrawal" menu. Select your preferred mobile banking service (bKash/Nagad/Rocket) and enter the amount. Once requested, funds are typically sent within 5–30 minutes.

Most withdrawals are completed within 5 to 30 minutes. During peak hours or when verification is required, it may take 2–4 hours. For urgent cases, please contact support.

The minimum withdrawal is BDT 200. The daily maximum depends on your account's verification level. Standard accounts can withdraw up to BDT 50,000 per day.

Jeta does not charge any service fee for withdrawals. However, your mobile banking provider's standard transfer charges may apply.

A pending status is normal — processing takes a little time. If it remains pending for more than 30 minutes, contact support@jeta.run with your transaction ID.

For security purposes, withdrawals can only be made to a mobile banking account registered in your name. Your withdrawal method does not have to match your deposit method.

Yes, jeta complies with international security standards. Your data and funds are protected by 256-bit SSL encryption, with two-factor authentication (2FA) and suspicious login alerts actively in place.

Change your password immediately and notify us at support@jeta.run. We'll take prompt action to secure your account. If you're unable to change your password, please call our support team.

No. jeta never sells your personal information to third parties. Our Privacy Policy Read on for full details.

Always access jeta.run directly. Never share your OTP or password with anyone who calls or messages you requesting it — Jeta will never ask for this information. Do not click on suspicious links.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. From then on, you'll receive a one-time OTP on your mobile every time you log in — keeping your account significantly more secure.

Download Page Both Android and iOS versions are available for download. Get it directly from the official website or your app store.

Yes, the app includes everything the website offers, plus extra features — such as push notifications, fingerprint login, and faster performance.

Some features may not work correctly on older versions. Always use the latest version to access new features and ensure maximum security.

On Android devices, you may need to enable "Install from unknown sources". Go to Settings > Security > Unknown Sources and turn it on. If you still have trouble, the Download page View the step-by-step guide.

Yes, the Jeta app is fully available in Bangla. Simply select Bangla as your language in Settings. Support is also available in Bangla.