Section 1

Introduction & Scope of the Privacy Policy

Welcome to Jeta. We believe that protecting your personal data online is a fundamental right. This Privacy Policy explains what information Jeta collects, why it collects it, how long it is retained, and how it is kept secure.

This policy applies to Jeta's website, mobile app, and all other digital platforms. By using our services, you are deemed to have agreed to the terms of this Privacy Policy. If you have any objections to any part of it, please contact our support team before using our services.

Jeta is an internationally licensed betting platform. We adhere to international data protection standards and take every measure to safeguard our users' information.

Important: This Privacy Policy applies to all Jeta users in Bangladesh and other authorized regions. It was last updated in January 2026.

Section 2

What Information We Collect

Jeta only collects the information it needs. We don't want — and don't keep — unnecessary personal data. Below is a detailed breakdown of what we collect.

Registration Details

Identification Information
Full name, date of birth, and mobile number. This information is required for account creation and age verification.
Login Information
Mobile number or email address and encrypted password. Passwords are never stored in plain text.
Financial Information
Mobile banking number (bKash/Nagad/Rocket). This is used solely for payment processing.
Identity Verification Information
A copy of your National ID or passport (required only as part of the KYC process). This is a requirement under international gaming regulations.

Automatically Collected Data

Data Type What We Collect Purpose
Device Information Device Type, OS, Browser Compliance & Security
IP Address Approximate Location Fraud Prevention
Usage Patterns Pages visited and time spent Service Improvement
Transaction History Bets, wins & losses, payments Financial Records
Section 3

Purpose of Data Use

Jeta uses your data only for clearly defined purposes. We never use your personal information for anything unnecessary or unauthorized.

  • Account Creation & Management: To keep your account secure and verify your login.
  • Payment Processing: To facilitate smooth deposits and withdrawals.
  • Age & Identity Verification: To comply with international gaming regulations and protect minors.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Support Services: To resolve your complaints and inquiries.
  • Personalised Experience: To deliver relevant offers and information tailored to your preferences.
  • Legal Obligations: To meet the requirements of government regulatory authorities.

Special Note: Jeta never sells your data to third parties for advertising purposes. If you'd prefer not to receive marketing messages, you can opt out at any time from your account settings.

Section 4

Data Retention Period

How long Jeta retains your data depends on the type of data and applicable legal requirements.

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Financial Transaction Records: 7 years, in accordance with international financial regulations.
  • KYC documents: 5 years after account closure.
  • Log Files & Technical Data: 90 days.
  • Support conversations: 2 years.

Once the retention period expires, data is automatically deleted or anonymised so that it can no longer be linked to any individual.

Section 5

Sharing Data with Third Parties

Jeta never sells your personal information. However, limited data may be shared with trusted partners as necessary to operate our services.

When We Share Your Data

  • Payment Processor: Solely to process transactions with bKash, Nagad, and Rocket.
  • Identity verification services: With licensed agencies to complete the KYC process.
  • Legal authorities: Upon a court order or a lawful request from a regulatory authority.
  • Technology service providers: For server hosting and cybersecurity services.

All third-party partners are contractually bound to uphold the same strict data protection standards as Jeta. They may only use your data for specified purposes and are prohibited from sharing it with anyone else.

Section 6

Cookies & Tracking Technologies

Jeta's website and app use cookies and similar technologies to enhance your experience and make the platform easier to use.

Cookie Type

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language settings and preferences.
  • Analytics Cookies: To understand which parts of the platform see the most usage.
  • Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can manage optional cookies through your browser settings or Jeta's cookie preference panel. Please note that disabling all cookies may affect certain features.

Section 7

Children's & Minors' Privacy

Jeta's services are intended solely for users aged 18 and above. We do not knowingly collect data from minors.

We verify age at the point of registration. If it is later found that an account holder is under 18, that account will be immediately closed and all associated data will be deleted.

If you believe a minor has created an account on Jeta, please immediately contact support@jeta.run-. We will take prompt action.

Section 8

Data Security Measures

Jeta follows industry-leading security standards to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

🔒
SSL/TLS Encryption
All data transfers are secured with 256-bit encryption.
🏰
Firewall Protection
Multi-layer firewall to prevent unauthorized access.
👤
Two-Factor Authentication (2FA)
Enable 2FA on your account for an extra layer of security.
📊
24/7 Monitoring
Automatically detects suspicious activity.

In the event of a security breach, Jeta will notify all affected users within 72 hours and take the necessary steps.

Section 9

Exercising Your Data Rights

Contact Jeta's support team to exercise your data rights. Details on how to submit a request for each right are outlined below.

  • Data Access Request: Email us at support@jeta.run. You'll receive a response within 30 days.
  • Data Correction: Do it directly from your account settings or get in touch with support.
  • Data Deletion: Submit your request at the time of account closure. Everything except legally required data will be deleted.
  • Data Portability: Request a download of your data in CSV format.
  • Opt Out of Marketing: Use the unsubscribe link in any email or go to your account settings.
Section 10

Privacy Policy Changes

Jeta may update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

  • You will be notified by email/SMS at least 14 days before any significant changes take effect.
  • Check the "Last Updated" date at the top of this page to see whether any changes have been made.
  • Continued use of our services after any changes constitutes your acceptance of the updated policy.
  • If you do not accept the new policy, you will have the option to close your account and withdraw your balance.

If You Have Any Questions or Concerns support@jeta.run-. Our team is always ready to assist you in Bangla.

FAQ

Have questions about privacy?

No, Jeta never sells your personal data to any third party. Certain partners (such as payment processors) receive limited data solely to operate our services, and they are not permitted to use it for any other purpose.

Most personal data is deleted. However, transaction records must be retained for 7 years under international financial regulations. After this period, they are also permanently deleted.

Jeta does not track your GPS location directly. However, your approximate location may be inferred from your IP address for fraud prevention purposes. If the mobile app requests location access, it is entirely your choice whether to grant permission.

Once you submit a data access request to support@jeta.run, you will receive a response within a maximum of 30 days. Responses are typically sent within 7–14 business days. You may be asked to provide certain details to verify your identity.

Go to "Notification Preferences" in your account settings to opt out of marketing messages. Alternatively, email support@jeta.run with the subject "Unsubscribe from Marketing". Changes take effect within 24 hours.