Section 1

What Is Responsible Gaming?

Many people assume betting automatically means risk, and risk means trouble. That's not quite right. Jeta believes Sports Betting is a form of entertainment — much like going to the cinema or enjoying a cricket match. Problems only arise when it becomes an addiction, exceeds your budget, or starts affecting your family.

Responsible gaming means keeping betting as a small part of your life — one where you're always in control. How much you spend, how long you play, and when you stop: these decisions are entirely yours.

Responsible gaming at Jeta is more than following a set of rules — it's a mindset. We want every user to play with enjoyment, win or lose, and go home with peace of mind.

Keep in mind: Betting is for entertainment — not a source of income. If you find yourself thinking of it as a way to make money, that could be the start of a problem.

Category 2

Recognise the Signs of Problem Gambling

Most people don't realize when their betting starts to slip out of control. Check the signs below — if more than three apply to you, it's time to seek help.

After a loss, you place more bets trying to win back what you've lost
You've tried to stop betting but haven't been able to
You skip meals or sleep to keep betting
Hiding your betting from family or friends
Borrowed money or sold valuables to fund betting
Feeling restless or irritable when not playing
Unable to focus on work or studies
You no longer find enjoyment in anything other than betting

If any of these signs apply to you, don't be ashamed — this is a health issue, not a personal failing. Speak to Jeta's support team or a professional for help.

Section 3

Practical Ways to Play Responsibly

To truly practice responsible gaming, build a few simple habits. They may feel a little challenging at first, but they quickly become second nature.

1
Set a Monthly Budget
Decide in advance how much you're willing to spend on betting each month — and make sure it never comes out of your household budget. Use Jeta's deposit limit feature to stay on track.
2
Set a Time Limit
Set a maximum daily play time. Use a timer on your phone. Jeta's session timer feature is there to help.
3
Stop After a Loss
Once your set budget is gone, stop playing for the day. Chasing losses only increases the risk of losing even more.
4
Don't Bet on Impulse
Don't let your favourite team's loss push you into placing bigger bets out of frustration. Avoid betting when you're angry, upset, or under the influence of alcohol.
5
Take Regular Breaks
Take at least one day off from betting every week. Spend that time with family, friends, or hobbies. Betting shouldn't be the only source of enjoyment in your life.

Golden Rule: Betting should never be a substitute for income. Only ever play with money you have to spare.

Section 4

Check Yourself — Self-Assessment

Answer the following questions honestly — your responses will help you understand where your betting habits are headed.

1
Do you end up spending more on betting than you originally planned?
If you regularly go over budget, that's a warning sign.
2
Do you feel the urge to bet more after a loss?
"Chasing losses" is the most common sign of problem gambling.
3
Is betting causing problems at home or at work?
If personal relationships are suffering, please seek help.
4
Do you feel uneasy or restless when you're not playing?
This dependency could be a sign of addiction.
5
Have you ever borrowed money or taken funds from a loved one to finance your betting?
This is a serious warning sign — get help now.

If your answer to any of the above questions is "yes", use Jeta's self-exclusion tool and contact support@jeta.run.

Category 5

How to Get Help

Asking for help takes courage — it's not a sign of weakness. If you feel betting is getting out of your control, take the steps below.

Help Through Jeta

  • Activate Self-Exclusion: From your account settings, you can close your account for any period of time. You won't be able to log in during that time.
  • Lower Your Deposit Limit: Lower your deposit limit from Account Settings. The change takes effect immediately.
  • Contact Support: Email us at support@jeta.run. Our Bengali-speaking team is always ready to help with genuine care and understanding.
  • Permanently Close Your Account: If you want to stop completely, request a permanent closure.

Once self-exclusion is active on Jeta, you will receive no marketing messages, and any attempt to open a new account will be blocked.

Section 6

The Role of Family & Protection

If a family member is struggling with their betting, you can help as a family. Approach them with empathy — without anger or judgment.

Protecting Minors

Jeta is strictly for users aged 18 and above. If children or teenagers have access to your device, take the following steps:

  • Keep your phone password-locked so children can't open the app.
  • Never leave your device unattended while logged in to your Jeta account.
  • Avoid betting in front of children — it can have a lasting psychological impact on them.
  • If you suspect a minor is using an account, report it immediately to support@jeta.run.

What Families Can Do

If someone close to you is struggling with betting, don't blame them — talk to them. Let them know you're there for them. Family members can also reach out to Jeta's support team for guidance.

Section 7

Jeta's Commitment to Responsible Gaming

Jeta promotes responsible gaming not just in words, but in practice. The wellbeing of our users comes first — in everything we build and every policy we set.

🤝
Jeta's Responsible Gaming Pledge

We commit to —

  • We will never encourage minors to bet
  • We Will Always Honor Self-Exclusion Requests
  • We will not send promotional messages to users showing signs of problem gambling
  • Free Responsible Gaming Tools
  • 24/7 support in Bengali — guaranteed
  • User Well-Being Comes Before Profit
Risk Level

What Is Your Betting Risk Level?

There are three risk levels based on your betting habits. Know where you stand.

Low Risk Stick to Your Budget, Stay in Control
Betting Is Entertainment, Nothing MoreAll Good
Moderate Risk Occasionally going over your budget
Caution AdvisedSet Your Limits
High Risk Losing Control
Get Help NowSelf-Exclude
FAQs

Questions About Responsible Gaming?

No — activating self-exclusion keeps your balance safe. Once your break period ends, or in the case of permanent closure, you can withdraw your balance through the standard withdrawal process. Contact our support team and we'll make the process as smooth as possible.

Reducing your limit takes effect immediately. However, increasing it requires a 7-day cooling period. This rule is intentional — to prevent impulsive overspending in the heat of the moment.

For security reasons, self-exclusion can only be activated by the account holder. That said, if a family member reaches out to us at support@jeta.run, we'll gladly advise on how best to support your loved one.

For some people, betting can become an addiction. The World Health Organization recognizes it as a behavioral addiction. That said, it doesn't happen to everyone — awareness and self-control go a long way in managing the risk.

Yes. From your Jeta account page, you can view your full betting history, deposit and withdrawal records, and win/loss statistics. This information can help you analyse your own habits.